Privacy Policy

Introduction

Quantum HVAC System Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote for HVAC services
• Schedule an appointment
• Contact us through our website
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Property information (address, type of property, HVAC system details)
• Service preferences and requirements
• Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our HVAC services
• Process and fulfill your service requests
• Communicate with you about appointments, quotes, and services
• Send you updates, newsletters, and marketing communications (with your consent)
• Respond to your inquiries and customer service requests
• Analyze website usage and improve user experience
• Detect and prevent fraud and security issues
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, such as:

• Email service providers
• Payment processors
• Website hosting and analytics providers
• Customer relationship management (CRM) systems

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

If Quantum HVAC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Deliver personalized content

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: